SubTropic PRIVACY POLICY

 

PRIVACY POLICY

YOUR PRIVACY IS IMPORTANT TO US. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, DISCLOSE, AND PROTECT YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE, MAKE A PURCHASE, OR INTERACT WITH OUR SERVICES.

1. INFORMATION WE COLLECT

WE COLLECT PERSONAL INFORMATION SUCH AS YOUR NAME, EMAIL ADDRESS, SHIPPING INFORMATION, PAYMENT DETAILS, AND BROWSING DATA. WE ALSO COLLECT METADATA AND ANALYTICS DATA THROUGH TOOLS SUCH AS GOOGLE ANALYTICS, META (FACEBOOK), AND OTHER THIRD-PARTY SERVICE PROVIDERS. THIS INCLUDES INFORMATION ABOUT YOUR DEVICE, LOCATION, AND ONLINE ACTIVITIES TO HELP US UNDERSTAND CUSTOMER BEHAVIOR AND IMPROVE OUR SERVICES.

2. USE OF INFORMATION

WE USE THE DATA COLLECTED TO:

• PROCESS AND FULFILL YOUR ORDERS,

• PROVIDE WEATHER INFORMATION BASED ON YOUR LOCATION,

• PERSONALIZE YOUR SHOPPING EXPERIENCE,

• IMPROVE OUR WEBSITE AND SERVICES,

• CONDUCT MARKET RESEARCH AND CONSUMER BEHAVIOR ANALYTICS,

• TARGET ADVERTISING TO SPECIFIC CUSTOMER SEGMENTS,

• MONITOR AND IMPROVE OUR MARKETING CAMPAIGNS, AND

• UNDERSTAND CUSTOMER TRENDS AND PREFERENCES TO BETTER ALIGN OUR BRAND WITH PUBLIC DEMAND.

3. USE OF COOKIES AND SIMILAR TECHNOLOGIES

WE USE COOKIES, BEACONS, AND SIMILAR TRACKING TECHNOLOGIES TO COLLECT AND ANALYZE DATA SUCH AS YOUR BROWSING HABITS, PURCHASE HISTORY, INTERACTIONS WITH OUR ADS, AND THE PAGES YOU VISIT ON OUR SITE. THIS DATA HELPS US IMPROVE YOUR EXPERIENCE, ADAPT OUR CONTENT, AND PERSONALIZE OUR MARKETING. WE MAY USE GOOGLE ANALYTICS AND META (FACEBOOK) PIXEL TO MONITOR AND UNDERSTAND HOW YOU INTERACT WITH OUR SITE, AND TO PROVIDE ADVERTISING SERVICES.

4. SHARING YOUR INFORMATION

WE WILL NEVER SELL YOUR PERSONAL DATA. HOWEVER, WE MAY SHARE YOUR INFORMATION WITH:

• THIRD-PARTY SERVICE PROVIDERS WHO HELP US OPERATE OUR BUSINESS, INCLUDING PAYMENT PROCESSORS, SHIPPING PROVIDERS, AND MARKETING SERVICES,

• ADVERTISING PARTNERS SUCH AS META (FACEBOOK) AND GOOGLE TO ENABLE TARGETED AD CAMPAIGNS AND IMPROVE THE RELEVANCE OF OUR ADS,

• ANALYTICS PROVIDERS, INCLUDING GOOGLE ANALYTICS AND OTHER SIMILAR SERVICES, TO GAIN INSIGHTS INTO CUSTOMER BEHAVIOR AND IMPROVE OUR WEBSITE AND MARKETING EFFORTS.

5. META (FACEBOOK) AND GOOGLE ADVERTISING

WE MAY USE META (FACEBOOK) ADS AND GOOGLE ADWORDS TO TARGET RELEVANT AUDIENCES BASED ON YOUR INTERACTIONS WITH OUR WEBSITE. THESE SERVICES COLLECT DATA ABOUT YOUR VISITS AND ONLINE ACTIVITIES, WHICH HELP US UNDERSTAND WHICH MARKETING STRATEGIES ARE MOST EFFECTIVE. YOU CAN OPT OUT OF TARGETED ADVERTISING BY ADJUSTING YOUR COOKIE SETTINGS OR VIA THE AD SETTINGS ON FACEBOOK OR GOOGLE.

6. DATA RETENTION

WE RETAIN YOUR PERSONAL INFORMATION FOR AS LONG AS NECESSARY TO FULFILL OUR BUSINESS NEEDS, COMPLY WITH LEGAL OBLIGATIONS, RESOLVE DISPUTES, AND ENFORCE OUR AGREEMENTS. DATA COLLECTED THROUGH GOOGLE ANALYTICS AND META PIXEL IS RETAINED ACCORDING TO THE POLICIES OF THESE PROVIDERS.

7. YOUR RIGHTS

YOU HAVE THE RIGHT TO:

• ACCESS, UPDATE, OR DELETE YOUR PERSONAL INFORMATION,

• WITHDRAW YOUR CONSENT TO COOKIES AND TRACKING TECHNOLOGIES,

• OPT OUT OF MARKETING COMMUNICATIONS, AND

• REQUEST RESTRICTIONS ON THE PROCESSING OF YOUR DATA.

8. SECURITY OF YOUR DATA

WE TAKE REASONABLE SECURITY MEASURES TO PROTECT YOUR PERSONAL INFORMATION AGAINST UNAUTHORIZED ACCESS, DISCLOSURE, ALTERATION, OR DESTRUCTION. HOWEVER, NO DATA TRANSMISSION OVER THE INTERNET IS COMPLETELY SECURE, AND WE CANNOT GUARANTEE THE SECURITY OF YOUR DATA.

9. CHANGES TO THIS PRIVACY POLICY

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME. ANY CHANGES WILL BE POSTED ON THIS PAGE, AND THE DATE OF THE LAST REVISION WILL BE UPDATED. YOU ARE ADVISED TO REVIEW THIS POLICY PERIODICALLY.

BY USING OUR WEBSITE AND SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED ABOVE.

 

CONTACT US

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY OR OUR DATA PRACTICES, PLEASE CONTACT US AT info@CULTURECREATIVEGROUP.COM